SHIPPING, RETURNS & EXCHANGES
Shipping & Handling Charges are as follows :
- 4.57$ flat fee for domestic, anywhere within the borders of Israel (free shipping over $60
- 19.99$ flat fee for all worldwide shipping using DHL (free shipping over $90)
The processing time for orders is 3-6 business days. After that, delivery time within Israel is 3-6 days, and 3-7 days internationally.
Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from DHL to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited Israel.
Packages undeliverable by DHL and/or their international shipping partners will be cancelled and refunded once received and processed at our shipping hub.
PAYMENT INFORMATION
We accept MasterCard and Visa, American Express Customers please use "PayPal Express Checkout" method while checking out.
We do not accept returns, exchanges or refunds. All sales are final except for damaged pieces.
RETURNS & EXCHANGES
Our products are handcrafted, therefore we do not accept returns and there are no refunds due to lack of satisfaction.
All sales are final
We DO exchange items for size problems/products that have been shipped damaged.
If you encounter a size problem, please, contact us and send it to us as soon as possible, we will fix it/exchange it.
Our policy only lasts 14 days, we only accept returns within 14 days since your purchase, as long as it is undamaged (unless it was damaged at first place) and unworn.
While returning a product please note to attach :
- Customers full name
- Tracking number (If you have received one)
- Phone number
- Email address
- A note with a detailed explanation of your issue
Please return your item to the following address :
8 Ha-Patish, Ness Ziona, Israel
7404730
Please note that you are responsible for your shipping costs for returning an item.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
By placing an order on you agree that you have read and accepted our Shipping Policy.